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Frequently Asked Questions
Does it support OEM/ODM customization?
Yes, we support customized services, including parameter adjustments for power, size, input/output voltage, protection level (IP level), and specific working environments.
What technical document support is provided?
English manuals, product certificates, test reports, and wiring diagrams are provided with the goods to assist with installation and customs clearance.
How is technical support handled for international clients?
We provide 24-hour English technical response via email, messaging apps, or online meetings. Engineers can be arranged for on-site support in emergency situations.
What energy efficiency standards do these transformers meet?
Our transformers meet the latest GB 20052-2024 Level 1 energy efficiency standards, ensuring significant reductions in no-load and load losses.
What is the expected service life of the SZ11 series?
With advanced vacuum drying and oil filling processes, the insulation aging is slowed down, allowing for a design life exceeding 20 years under standard operating conditions.
Are these transformers suitable for harsh environments?
Yes, the fully sealed design and robust structure make them ideal for high altitude, high humidity, high pollution, and coastal environments.